Privacy, Disclaimer & Terms
PRIVACY, DISCLAIMER OF WEBSITE USE & ONLINE SHOP, TERMS AND CONDITIONS OF SHOPPINGFORMUMANDTHEKIDS.COM.AU
You and Your means the user of the Shopping for mum and the kids website
Our, Us, I and We means Shopping for mum and the kids
The terms and policies on this website apply to the website www.shoppingformumandthekids.com.au, which is owned by Registered Business Shopping for mum and the kids, owned by Amanda Walker.
A current and correct copy will always be available on the website.
WHAT YOU MUST NOT DO
You must not, and cannot do on/through this website:
- Use this website to send unsolicited or bulk electronic mail to anyone
- Make fraudulent enquiries, bookings or requests using this website
- Use another members account or name without their permission
- Provide false information when registering or changing your details
- Knowingly transmit a virus to or via the website
- Post to or transmit via www.shoppingformumandthekids.com.au any indecent, obscene or pornography material
- Tamper with, or make unauthorised modifications to the website
ACCESS TO THE WEBSITE
In accessing and using the website you acknowledge that you have read and understood our terms and conditions, and you agree to be bound by the following:
PRODUCTS NOT FOR UNDER 3 YEAR OLDS
No products on the website are suitable for children to play with under the age of 3 years.
Small items and packaging can be a choking hazard, and we take no responsibility for this. It is up to you, as the purchaser, to maintain a vigilant eye on younger children and to keep products and packaging away from them.
To place an order on the website, you will need to set up a free account with logon name and password of your choice. By registering you will be able to get details of your past orders, products ordered, order status and date of purchase and delivery. Registering also saves your shopping cart for you to return to at a later time. (see ordering below)
You will receive an email within 5 minutes to activate your registration. If you do not get this please contact us immediately as it usually means there is a mistake with the spelling of your email address, but we can rectify this straight away for you.
To place an order is simple, after registering your account you can place items in your shopping cart then continue through checkout.
Once you have placed your order, you are agreeing to make payment, and once received, your order will be processed, packed and sent out.
As a registered account holder, you can place items in your shopping cart and close down the site. Your order will stay saved in your cart for the next time you log in. But please keep in mind that the cart does not remove the stock from the website, so it could be sold to other customers while you have it saved.
Full payment is due once order is placed.
Payment options include:
- Visa and Mastercard (via Paypal, no account required) and over the phone.
- Bank transfer into our Westpac account – details will be displayed during checkout, please leave name or order # as reference.
- Cash on pick-up – address will be displayed during checkout.
If you are having difficulties in making payment for whatever reason, including link issue with Paypal, please contact us via email immediately.
If there is non-payment on your order within 3 business days, and no communication regarding this then we reserve the right to cancel your order and restock the products with no further warning.
PRICING & AVAILABILITY
All pricing on www.shoppingformumandthekids.com.au is in Australian dollars ($AUD) and all charges will be in said currency only.
We endeavour to always have stated stock on hand, but unforeseen circumstances can sometimes arise, including but not limited to, damaged stock and sticky fingers. If you purchase a product and we are unable to fulfil the order we will contact you straight away to find a suitable replacement or organise a refund for that item.
Occasionally our suppliers may change their stock design without notice and we may not be happy with this, therefore we will contact you in regards to this.
We reserve the right to make changes to product listings on the website in regards to their description and price whenever we deem it necessary.
Part or full orders can be returned if the items are not as stated, or are broken or faulty in any way.
The cost of return postage is to be paid for by the buyer.
Communication with us before returning said item/s is a must so we can organise a refund, exchange item or store credit.
Sometimes photo proof emailed to us of broken items means you do not have to incur costs to return them and we will refund or replace said item.
Items cannot be returned due to change of mind, or incorrect purchases.
Contact is to be made with us within 3 days of receiving your order, and refund or exchange will be made after the item is received by us.
DISPLAY OF PRODUCTS
Pictures on the website are for display purpose only. This is how the product looks when unpacked & assembled, but may not be so when it is packed. This is subject to manufacturers packaging, and includes but not limited to:
- Balloons arrive uninflated – we do not inflate balloons
- Centrepieces are flat packed – minimum assembly is required – very basic
- Banners, table covers, scene setters etc are folded in packaging, may require hanging a day previous to party to smooth out the folds.
The colour of screen resolution changes on each computer, tablet and mobile phone. Please take this into account when purchasing coloured items, as we do not accept returns because the shade is wrong.
The website may contain links to other websites which are not under our control and which are not maintained by us. The links to any third party websites are provided for your convenience only. If you access these websites you do so at your own risk. We are not responsible for the content of those websites and will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use or your reliance on any such content. The fact that a website is linked to this website does not imply any endorsement or sponsorship by us of that website or that we are affiliated in any way with the third party operating that third party website.
Shopping for mum and the kids does not sell its customer information and the information that is collected, this is for company use only. Our customers have the right to shop without worry about third parties attaining information about them. As we use Paypal for credit card transactions, we do not collect or store credit card information either on our website or in our offices.
WHAT WE COLLECT
We collect your name, address, phone number and email address only so that we can deliver your order and contact you in regards to this order, any future order you may make and to inform you of any specials, sales and new products we have.
ANONYMOUS INFORMATION COLLECTED
We also collect anonymous information on our website. This information shows us how many people have visited the site, roughly where they are from (by states in Australia) and the times of the week they have visited. We also collect information from our polls and the products ordered.
All of this information is anonymous, it does not have names, phones numbers or any other personal details in it. It is purely so we can track how well our website is doing and what we can change to make it a better experience for you as a buyer.
DISCLOSURE OF PERSONAL INFORMATION
Shopping for mum and the kids does not share, sell or trade your information. The only time we will disclose any of your information from your account registration is to the delivery company so they can deliver your order. This is to Australia Post and courier companies only.
There will be no sharing of personal details to any other third parties except as stated above.
The information contained on our website is given in good faith, and is accurate and current to the best of our knowledge.
To the fullest extent permitted by applicable law, Shopping for mum and the kids disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability for a particular purpose and non-infringement. Shopping for mum and the kids makes no warranty that this website, any information or ideas contained on this website or any products or services, will meet your needs and requirements.
You expressly acknowledge and agree that Shopping for mum and the kids does not control other users of this website, or the suppliers of goods and services purchased from this website, and we are therefore not liable for their behaviour or opinions, including any information or advice provided by them, any defamatory statements by them, or any offensive content on their part.
You further acknowledge and agree that, subject to the section dealing with Limitation of Liability we will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on your behalf of you, through the website.
CHANGES TO SHOPPING FOR MUM AND THE KIDS PRIVACY, DISCLAIMER OF WEBSITE USE & ONLINE SHOP, TERMS AND CONDITIONS
Any changes to the privacy, disclaimers and terms & conditions will be posted here without further communication to customers.